Would you please excuse a brief rant?
Subtitling studio: What is this invoice you sent us?
Me: It's for the work I did in November.
Studio: Well, which projects were they?
Me: You told me not to write the projects on the invoice, just the total.
Studio: Yes, but then you must send us an email telling us what projects they were.
Me: Well, look it up. They're the only two projects I did in November.
Studio: You're not the only person who works here, you know. ... Now, when can you turn in the most recent thing we sent you?
Me: What do you mean? The computer system says its due date is 19 January.
Studio: Never pay attention to the date in the system.
Me: What? Well. When do you need it?
Studio: Absolutely as soon as possible. As soon as you possibly can.
I am reminded of the axiom "Good. Fast. Cheap. Pick any two." And I will leave it to your imagination to decide which two they might have chosen.
I feel somewhat better now. Thank you.